Refund and Returns Policy – snackbaskets.shop

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Certainly! Here’s a sample “Return & Refund” policy section for snackbaskets.shop: Return & Refund Policy At snackbaskets.shop, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we’re here to help. Returns You have [number of days, e.g., 30 days] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please follow these steps: Contact our customer service team at customer_service@fobmarket.shop to notify us of your return. Pack the item securely in its original packaging, if possible. Include your order number and reason for the return in the package. Ship the package to the following address: Hral Market Returns 123 Main Street London, UK SW1A 1AA Please note: You are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within [number of days, e.g., 5-10 business days]. Exchanges If you would like to exchange an item for a different one, please contact us at customer_service@fobmarket.shop to arrange the exchange. You will be responsible for any price difference and shipping costs associated with the exchange. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at customer_service@fobmarket.shop with photos of the damage or defect. We will arrange for a replacement or refund as soon as possible. Contact Us If you have any questions about our Return & Refund Policy, please contact our customer service team at customer_service@fobmarket.shop or by phone at +1-555-141-3247 during our business hours. Feel free to customize this policy to fit your specific business practices and legal requirements.